Help Desk Specialist (Part time - Hybrid 30 hours/week)

Job Description A Day in the Life 30 hours per week - hours between 5am - 1am - Every other weekend work!

A Help Desk Associate works under the general supervision of the Help Desk/IS Management.

This position assists customers in resolving issues during the first point of contact as well as triaging, promptly prioritizing and escalating open and unresolved problems following established escalation procedures.

A Help Desk Associate will be required to provide verbal, written and interpersonal s…