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Help Desk Support LT-0162

Description

Position Summary Under broad supervision, provides assistance to the Georgia Dept.

Community Affairs computer system users.

Answers questions or resolves computer problems for clients in person, via telephone, email or from remote locations.

May serve as lead worker.

Reporting to the IT Client Services Manager, Helpdesk Representative III is a member of the IT Infrastructure Team that identifies, plans, designs, delivers, operates and controls Tier I and Tier II services offered at the Departme…

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