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Help Desk Technician (On-Site)

Description

Full-time Description Oneida Technology Services (OTS) is actively seeking a highly motivated, full-time Help Desk Technician in Lincoln, NE .

This is a fully on-site position.

Key

Responsibilities

Monitor, triage, and respond to user support requests through the ticketing system.

Troubleshoot hardware and software issues for desktops, laptops, and mobile devices.

Perform desk-side support tasks, including device reimaging, OS reinstalls, and equipment configuration.

Provide after-hours suppor…

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