Helpdesk Associate

ABOUT THE POSITION This role is a specialized form of helpdesk support in which service and technical skills are used to focus on what is best for the customer.

The Helpdesk Associate serves as the face of the company and are responsible for ensuring the customer remains loyal to our brand.

The Helpdesk Associate will provide Tier 1 support to our small and midsize business customers by answering general inquiries with a focus on troubleshooting all Linxup devices to ensure minimal gaps in cove…