Helpdesk Engineer
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Job Description Job Description · Provide tier 1-2 level support via remote access, telephone, email, and in-person correspondence · Provide end-user desktop support and troubleshooting in Windows/Office environment · Setup and install peripherals including but not limited to routers, phones, PC's, printers, and laptops in person. · Installation and maintenance of EndPoint Protection software and removal of malware/exploits · Answer incoming end-user inquiries via telephone and email and solve …
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