Helpdesk & Switchboard Operative

Helpdesk & Switchboard Operative
Job Title: Helpdesk & Switchboard Operative
Rate of Pay: £12.71 Per Hour
Position Type: Permanent
Type of Employment: Part time
Hours: Zero hours per week
Location: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ
We are looking for a Helpdesk & Switchboard Operator to join our team. This is an exciting opportunity to play a key role in supporting our customers, colleagues, and stakeholders by providing a professional, responsive, and efficient helpdesk and switchboard service.
As the first point of contact, you will be responsible for handling telephone calls, emails, and service requests while ensuring information is accurately recorded and actioned. You will help maintain smooth day-to-day operations by coordinating requests, monitoring performance, and delivering...