Helpdesk
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Role: Helpdesk Location: Atlanta, GA Rate: $27/hr on W2 or C2C • Provide on-line and desk side helpdesk services for all users, to identify and resolve IT operational issues.
Provided documented service procedures for all resolutions. • Provide end user support (including IT Incident, Problem, or Request Tickets) for all end user-based systems (e.g., business and/or custom applications, devices). • Demonstrate experience designing, installing and supporting workstations, and agency IT systems e…
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