Host/Busser/Expo

Core

Responsibilities

Host Host is the first person a customer interacts with when they enter a restaurant, so they set the tone for the customer’s meal.

Hosts are responsible for creating an excellent first impression for guests.

They need to greet customers warmly and promptly find them seats.

Hosts must also answer any questions for walk-ins.

They take reservations over the phone and handle incoming online reservations.

Hosts also manage the waitlist, which involves setting guest expectatio…