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Host(ess)

Description

ROLE PROFILE: HOST Reports To: • FOH Manager • General Manager ⸻ Duties and

Responsibilities

  • Greet all guests with warmth, professionalism, and enthusiasm
  • Manage reservations, waitlists, and walk-ins efficiently using the booking system
  • Maintain a calm and welcoming atmosphere at the entrance and throughout the guest experience
  • Communicate wait times clearly and accurately to guests
  • Monitor and manage floor flow, guest seating, and table turnover to maximize efficiency
  • Work closely …

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