Housing Complaints Officer
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4Recruitment Services are seeking a Housing Complaints Officer to join a Housing Services team in Addlestone, Surrey.
PURPOSE OF THE ROLE: To coordinate and manage complaints relating to Housing Services in accordance with the Housing Ombudsman Complaint Handling Code.
To support fair and thorough complaint investigations, ensuring compliance and timely resolution.
To help identify learning from complaints and contribute to continuous improvement to Housing Services.
Initially, this role will b…
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