Hybrid CX Strategy & Insights Lead

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Skills

SQL

Description

eDreams ODIGEO is seeking a CX Senior Business Specialist to drive data insights within the Customer Experience Strategy & Insights CSI team in Barcelona.

The role combines analytics, storytelling with leadership, and end-to-end CX business cases.

The position is hybrid in Barcelona and requires 3 years of data analysis, SQL/BI skills, and strong stakeholder management.

You’ll influence decisions across customer retention, loyalty, and growth.

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