Iberia Customer Service & Tender Ops Leader
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BD (Becton, Dickinson, and Company) in Spain seeks a Customer Service Operations Leader Iberia to head Customer Care and Contract & Tender within the GBS–QTC model, driving reliable service, governance and process excellence.
You will own the Customer Service budget, lead about 45 Iberia employees with 4 direct reports, partner with Commercial leadership, and push digitalization, continuous improvement and compliance across the function.
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