Iberia Head of Customer Service & Experience

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Description

Morgan Philips Executive Search is seeking a Head of Customer Service Iberia for its Madrid-based subsidiary.

You will own the Customer Service function across Spain and Portugal, leading experience and transformation initiatives.

You will drive service excellence, manage budgets and KPIs, and partner with commercial leadership to fuel growth while building high-performing teams across Iberia.

Fluent in Spanish and English, you will shape the future of service delivery.

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