Incident Manager (French) @ Capgemini Polska Sp. z o.o.
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Your profile Proven experience in Incident Management, Service Operations, IT Operations, or Service Delivery.
Experience managing Major Incidents in complex enterprise environments.
Strong understanding of ITIL Incident and Major Incident Management processes.
Experience coordinating cross-functional technical teams.
Excellent organizational and prioritization skills.
Strong verbal and written communication skills in French.
Ability to remain calm and effective under pressure.
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