Incident Manager - Global Payments Operations
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Getnet Platforms in Madrid, Spain, is seeking an Incident Manager to drive the service strategy and lead incident management across global teams.
The role emphasizes reducing resolution times, coordinating with Product, Platform, Development, Operations, and SDS stakeholders, and delivering proactive communications to clients during incidents.
The ideal candidate has experience solving complex operational challenges, a hands-on learning mindset, and strong analytical and communication skills.
J…
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