Information Technology Services Manager
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We are seeking an experienced IT Services Manager to oversee and lead both the Field Services and Service Desk teams , ensuring reliable, responsive, and customer-focused IT support across the organization.
This role will be responsible for day-to-day service delivery, team leadership, incident and request management, and continuous improvement of IT support operations.
This is a direct hire role and mostly onsite in Springfield, MA.
The ideal candidate will have a strong background in IT servi…
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