InfraOps Support Engineer, Operations Management Center (OMC)
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The InfraOps Support Engineer is a Tier 1 support engineer in Amazon's Operations Management Center (OMC) - a 24/7/365 team that keeps the technology inside Amazon's 400 corporate office buildings running across Networking, Audio-Visual (AV), and Print services.
This engineer is the first line of response for office-infrastructure incidents.
Operating within the Amazon Support Engineer (SupEng) job family, the engineer provides high-quality support across all three service areas while beginning…
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