IT Administrator

Salary: £29,000 - 46,000 per year

Requirements:

• Proven experience as an IT Administrator, IT Support Technician or in a similar role
• Strong knowledge of Windows operating systems and standard office software
• Hands-on experience installing, configuring and troubleshooting hardware
• Familiarity with Active Directory, user management and access control
• Experience with backup and disaster recovery procedures
• Sound understanding of network basics and connectivity protocols
• Ability to manage multiple support requests and prioritize time effectively
• Excellent communication skills and a patient approach to user support
• Relevant IT qualifications, such as CompTIA A+, Network+ or ITIL, or equivalent experience
• Desirable: Experience with cloud services such as Office 365, Microsoft Azure or Google Workspace
• Desirable: Knowledge of ticketing or help desk management systems
• Desirable: Familiarity with virtualization technologies or basic server administration
• Desirable: Experience with mobile device management or remote support tools

Responsibilities:

• Provide first- and second-line technical support to end users by phone, email and in person
• Install, configure and troubleshoot desktop and laptop hardware and software
• Manage user accounts, passwords, permissions and access rights
• Perform regular system backups, updates and security patches
• Monitor and maintain network infrastructure, servers and peripherals
• Document IT processes, solutions and user guides
• Respond to and resolve help desk tickets in a timely manner
• Assist with hardware procurement and asset management
• Set up accounts and provision equipment for new starters
• Carry out basic network diagnostics and connectivity troubleshooting
• Support deployment of new systems and software
• Maintain IT security standards and help users follow best practices
• Participate in an on-call support rota when required
• Liaise with external IT vendors and support partners when specialist assistance is needed

Technologies:

• Active Directory
• Azure
• Cloud
• Hardware
• Support
• ITIL
• Mobile
• Network
• Office 365
• Security
• Windows
• DevOps

More:

We are recruiting on behalf of a well-established organisation for a full-time, permanent IT Administrator to support its day-to-day technology operations as part of a supportive IT team. The role is on-site, based in person, and offers 37.5 hours per week, including on-call rota support. The salary is competitive and dependent on experience, with a stated range of £29,000–£46,000 per year. Benefits include a pension scheme, generous paid annual leave plus statutory bank holidays, on-site parking, comprehensive induction and ongoing technical training, career progression, and access to professional development and industry certifications. We welcome applicants from all backgrounds and can discuss reasonable adjustments throughout the recruitment process. We are acting as a recruitment agency for this vacancy.

last updated 40 week of 2026