IT Change Coordinator with German

• B2B, long-term cooperation

• Rate: up to 40 EUR/h net + VAT

• 100% remote

• Fluency in English & German - essential

We are looking for an experienced IT Change Coordinator to join an international organisation supporting enterprise IT operations across multiple countries.

In this role, you will act as a key interface between clients and technical teams, ensuring smooth communication, coordination of changes, and successful delivery of operational activities.

Your responsibilities

• Participate in regular customer meetings

• Coordinate and schedule IT changes across different stakeholders

• Present operational updates and planned changes to customers

• Manage approvals and sign-off processes

• Prepare and present service, IT and operational reports

• Facilitate meetings with technical teams and business stakeholders

• Support continuous improvement of operational processes

Requirements

• Professional German (B2+/C1, fluent) and English (B2+/C1, fluent)

• Excellent communication and presentation skills

• Previous experience in IT Operations, Service Delivery, Change Management or Customer Success

• Strong stakeholder management skills

• Ability to coordinate multiple activities simultaneously

• Experience with ITSM processes

• Familiarity with ServiceNow or similar ticketing platforms is an advantage

• Good reporting skills are a plus

What makes this opportunity attractive?

• International working environment

• Direct collaboration with enterprise-level clients

• High-visibility role with strong stakeholder exposure

• Long-term cooperation and stable project environment