IT First-Line Support

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Salary: £? - ? per year

Previous experience in an IT support, helpdesk or customer service environment
Strong troubleshooting and problem-solving skills Excellent written and verbal communication skills Knowledge of Windows operating systems, mobile devices and Microsoft applications Experience using ticketing systems and remote support tools A customer-focused approach and genuine desire to help others Ability to prioritise workloads and remain calm under pressure An IT qualifica…

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