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IT Help Desk Specialist

Description

This is an on-site, in-office position based in Sioux Falls, South Dakota.

Position Summary: The Help Desk Specialist provides first-level technical support by receiving, troubleshooting, and resolving service desk calls and issues.

This role partners with second-level support to escalate and resolve more complex technical issues and assists with building and maintaining the IT knowledge base.

The Help Desk Specialist is also responsible for building and deploying PCs, printers, and peripheral …

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