IT Helpdesk Technician

Job Description Job Description Overview The Help Desk Technician is responsible for providing first-level technical support and exceptional customer service to BPW team members and, on occasion, external clients. This individual serves as the primary point of contact for day-to-day technology questions, issues, and requests, including support for our Microsoft 365, Azure Virtual Desktop (AVD), and core tax and accounting applications. The Help Desk Technician responds to inquiries via help des…