IT Operations Manager
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The IT Operations Manager leads a global AI and product operations team running 24x5 coverage across the regions.
The day begins with a handoff — reviewing what came through overnight from the APAC and EMEA support operations engineers: open tickets, escalations, agent and integration job results, platform alerts, and anything left mid-flight.
The morning standup sets priorities across regions and makes sure nothing is stranded between shifts.
From there, the work moves between directing the qu…
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