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IT Operations Manager

Description

IT Operations Manager This job is not a remote position and will be located at the Lower Cape Fear LifeCare corporate office in Wilmington, NC.

JOB SUMMARY The Manager of IT Operations’ role is to oversee and coordinate the daily operations of the IT Help Desk and assigned personnel.

Ensure timely and efficient resolution of all help desk requests.

Enforce IT Help Desk policies, metrics and reporting.

IT Help Desk staff development.

This individual also maintains all existing enterprise technol…

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