IT Operations Project Manager

IT Operations Project Manager - Austin, TX

Hourly rate: $50/hr on C2C

$43/hr on W2

A public sector organization is seeking an experienced IT Operations Project Manager to lead a large-scale laptop refresh initiative. The role will begin fully remote and is expected to transition to a hybrid schedule (3 days onsite, 2 days remote) based on business needs.

The Project Manager will oversee procurement, deployment coordination, statewide logistics, technician scheduling, stakeholder communication, RAID management, and governance activities for a large‑scale device refresh initiative. This position requires a Microsoft subject matter expert, with strong proficiency in Microsoft Project, Excel, SharePoint, Teams, and enterprise‑level device management processes.

Key Responsibilities:
• Lead planning, execution, monitoring, and closure of the AL Laptop Refresh Project.

• Manage schedules, scope, risks, issues, dependencies, and deliverables.

• Coordinate with leadership, IT Operations, Service Desk, Information Security, and Asset Management.

• Oversee imaging, deployment readiness, technician assignments, and statewide logistics.

• Track progress, completion metrics, and issue resolution.

• Produce executive dashboards, status reports, and stakeholder communications.

• Maintain RAID logs, project plans, change requests, and closeout documentation.

• Manage vendors and cross‑functional teams throughout the lifecycle.

• Support process improvements for future refresh initiatives.

Required Qualifications
• 8+ years progressive IT project management experience.

• Proven experience leading hardware deployment or enterprise refresh programs.

• Strong knowledge of SDLC, PMBOK, Agile, and change management.

• Experience managing enterprise IT operations projects.

• Excellent communication and organizational skills.

• Vendor management experience.

• Microsoft SME proficiency across core project and collaboration tools.

Preferred Qualifications
• PMP, CSM, or ITIL certification.

• Experience with Texas state agencies.

• Experience supporting statewide IT initiatives.

• Background in large‑scale deployments (800+ devices).