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IT Operations & Service Management Lead

Description

Salary: £35,000 - 35,000 per year

Requirements

Experience working in an IT operations, service desk, technical support, or live service support environment.

Experience using a ticketing or service management tool, such as Jira Service Management or similar, to record, manage, prioritise, progress, and report on operational work.

Experience supporting users with workplace technology, including laptops, Microsoft 365, Teams, SharePoint, Outlook, user accounts, access requests, mobile devices, la…

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