IT Operations Support Analyst Tier 1
Posted Sep 30, 2026 · 6h ago
- Employment
- Full Time
- Seniority
- Staff
- Listing language
- English
Description
IT Operations Support Analyst I Classification Non-Exempt Reports to IT Operations Support Team Lead JOB DESCRIPTION Summary/Objective The Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel.
Provides primary support to internal end users related to hardware, software and administrative issues.
Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicated support issue…
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