IT Product Owner

IT Product Owner x2

Infrastructure & Enterprise Resource Planning (ERP) Services

Shape the future of policing technology

We're looking for two IT Product Owners to join our Digital, Data and Technology team and help drive the delivery and continuous improvement of critical technology services that support frontline policing and the communities we serve.

These are exciting opportunities to take ownership of products that make a real difference. We have two roles available, with one focused on Infrastructure Services which includes cloud, networks, telephony, hosting and core infrastructure services and the other on ERP Services and associated business systems, integrations and technology services. While each role has a different area of focus, we're keen to hear from experienced Product Owners from a wide range of technology backgrounds. You do not need to have extensive experience in both specialisms to apply.

As a Product Owner, you will work at the heart of technology, bringing together stakeholders, users, suppliers and technical teams to ensure products deliver maximum value. You will be accountable for the product direction, governance, lifecycle management and continuous improvement of a portfolio of technology products and services. You will play a key role in shaping product roadmaps, influencing investment decisions and ensuring technology continues to meet organisational and operational needs.

play a key role in identifying opportunities for improvement, shaping technology product roadmaps and helping us deliver innovative solutions that enhance the technology for colleagues across the organisation.

What you'll be doing

As a Product Owner, you will:

• Lead the development and continuous improvement of a portfolio of technology products and services.

• Own the technology product lifecycle and roadmap development through to continual improvement, replacement or decommissioning

• Understand user needs and use data, insight and feedback to drive product enhancements.

• Develop and maintain product roadmaps, ensuring priorities align with organisational goals.

• Collaborate with stakeholders, technical specialists, suppliers and delivery teams to deliver successful outcomes.

• Support decision-making around product investment, enhancement, replacement or decommissioning.

• Build strong relationships with users and stakeholders, ensuring their needs and expectations are understood and managed effectively.

• Ensure products comply with security, governance, service management and regulatory requirements.

• Work with suppliers and internal teams to manage risks, performance and future service evolution.

What we're looking for

We'd love to hear from you if you have:

• Experience as a Product Owner, Product Manager, Technical Business Owner, Service Owner or similar role within ERP, Infrastructure, Technology or IT operational environments.

• An understanding of product lifecycle management, software delivery, testing and continuous improvement.

• Experience working with cross-functional teams to deliver technology solutions.

• Experience managing technology products through their lifecycle, including enhancement, transition and retirement.

• An understanding of supplier-delivered services, technology governance and service management principles.

• Strong stakeholder management skills, with the ability to engage, influence and build effective working relationships.

• Excellent communication, facilitation and problem-solving abilities.

• A passion for improving services and delivering value through technology.

Why join us?

This is an opportunity to help shape the technology that enables modern policing. You'll be empowered to influence decision-making, drive meaningful improvements and work alongside talented colleagues who are passionate about delivering excellent public services.

We offer flexible hybrid working, allowing you to balance home and office working, alongside opportunities for professional development and career progression.

Additional Information

We have two vacancies available:

• IT Product Owner - Infrastructure Services Which will include cloud platforms, networks, telephony, hosting and core infrastructure services.

• IT Product Owner - ERP Services

Which will include Oracle ERP, associated interfaces, integrations, reporting capabilities and other supporting technology products.

Please note that experience in either of these areas is beneficial but not essential. We welcome applications from candidates with transferable Product Ownership, Business Analysis or Technology delivery experience who are looking to broaden their expertise and make an impact in a new environment.

The successful candidates will help shape technology that directly supports frontline policing, public safety and the delivery of critical public services.

In addition to the application form, we also require a copy of your current CV. If you are unable to upload your CV to your application, please email a copy to: [email protected]

To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years.