IT Service Delivery Analyst
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More Software Development jobs →Description
Salary: £33,068 - 33,068 per year
Requirements
We are looking for someone who can learn quickly, stay organised, and prioritise work effectively.
Experience providing 1st and 2nd line support with high standards of customer service.
Knowledge of core Microsoft solutions and business systems, including Office 365, Teams, Exchange Online, Active Directory/Entra, Azure Virtual Desktop, and 8x8 telephony.
Experience using an ITSM tool to manage requests and maintain SLAs.
Experience documenting an…
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