IT Service Desk Analyst @ Grant Thornton Capability Center Poland
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More Help Desk Specialist jobs →Description
Hands-on experience with: Windows OS and Apple macOS Microsoft 365 applications Active Directory (basic user administration) ITSM tools ( e.g.
ServiceNow, Remedy, Jira Service Management, or similar) Apple IOS and Android device troubleshooting Networking concepts (VPN, DNS, LAN/WAN) Endpoint security fundamentals Required
Qualifications
- Very good English communication skills (spoken and written)
- Strong customer service orientation and problem-solving skills Ability to work under pressure and m…
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