IT Service Desk Technician I
Posted Oct 2, 2026 · 6h ago
- Location
- Escondido, California, United States
- Occupation
- Help Desk Specialist
- Category
- Customer Support
- Listing language
- English
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SUMMARY: The IT Service Desk Technician I is a service-oriented person who performs at the professional level to support the day-to-day
responsibilities
of the IT Department.
The Service Desk Technician I responds to requests from internal users about technology issues and applies knowledge and expertise to resolve issues or respond to requests.
ESSENTIAL DUTIES AND
RESPONSIBILITIES
Act as the “face” of IT by fielding phone calls and triaging incoming tickets.
Provide tier one support for any …
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