IT Support Analyst (Onsite Position)

The IT Support Analyst helps end-users resolve issues with computer hardware or software.

This position responds to user inquiries, troubleshoot and diagnose problems, and identify solutions with IT equipment and applications.

Responsibilities

and Duties: Provide advice, training, and assistance to users to resolve queries and ensure the applications/website capabilities are well understood by the business.

Provide first level troubleshooting and support for incidents related to computer system…