IT Support Coordinator - Deadline 02/11/26
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Organize, implement, and maintain Information Systems (IS) support processes and knowledge bases to ensure efficient resolution of user issues.
Coordinate activities of multi-level support teams (L1-L3) to ensure timely incident/request resolution.
Perform IT Service Management (ITSM) activities, including adhering to ITIL practices for incident, problem, and request management.
Coordination with development teams Coordinate knowledge-sharing platforms (wikis, intranet, collaboration tools like…
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