IT Support Engineer

Salary: £28,000 - 32,000 per year

Requirements:

• Commercial IT support experience and the ability to contribute from the outset
• A Microsoft-focused technical background
• Clear communication skills and confidence managing customer expectations
• A motivated, coachable attitude and interest in professional progression
• A driving licence is desirable

Responsibilities:

• Provide service desk support to external customers
• Contribute to project work, including infrastructure changes
• Work across a role split of approximately 60% service desk support and 40% project work
• Visit client sites when required
• Adapt to the needs of a busy MSP environment and support the team where needed

Technologies:

• Support

More:

We are an established managed service provider supporting close to 300 clients, with a full-time, office-based role in Lancaster. We offer a salary of £28,000–£32,000 plus additional benefits. You will join a close-knit technical team in a busy, collaborative environment where we actively encourage development and offer genuine opportunities for progression. Our role combines business-as-usual support with project exposure, and no two days are the same.

last updated 41 week of 2026