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IT Support Engineer

Jonathan Lee Recruitment Ltd · Edgmond, Newport, United Kingdom

Posted Oct 4, 2026 · 11h ago

Salary
£32,000–£38,000 / year
Location
Edgmond, West Midlands, United Kingdom
Employment
Full Time
Listing language
English

Description

Salary: £32,000 - 38,000 per year

Requirements

  • Confident communication skills and a customer-first mindset Practical experience supporting users with common IT issues, such as helpdesk or desktop support
  • Strong problem-solving skills and the ability to stay calm when priorities change A methodical approach to logging, updating records and following service processes Motivation to learn, improve and help reduce recurring issues

Responsibilities

Triage and resolve user IT issues, including acce…

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