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IT Support Engineer

Skills

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Description

Required Skills :

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 3–5 years of experience in IT infrastructure or field support roles.
  • Strong knowledge of Windows OS, Active Directory, networking fundamentals, and endpoint security.
  • Experience with ticketing systems (e.g., ServiceNow) and remote support tools.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals are a plus.
  • Excellent problem-solving, communication, and customer service skills.
  • Ability to travel between sites and work independently.

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