IT Support / Technical Support / 1st Line

IT Support / Technical Support / 1st Line Location: Fleet Job Type: Full-time Hybrid working Technical Support Consultant, where you will be the first point of contact for customers, providing rapid response, troubleshooting, and exceptional customer interaction.

This role is crucial in ensuring that customers feel supported and confident in the systems they are using.

Day-to-day of the role: Handle incoming support tickets related to hardware, software, and login issues.

Perform basic troubles…