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IT Support Technician - Tier 1

Description

Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director of Managed IT Services Location: Alexandria, VA (onsite role; remote/telework not available) Position Overview We are seeking a motivated Tier 1 IT Support Technician to join our Managed IT Services team. This role serves as the frontline customer support point for technical issues, providing timely and professional resolutions for hardware, software, networking, and system-related requests. You'l…

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