IT Technician

Rise Technical Recruitment · St. Augustines, GB · £30,000–£32,000

Salary: £30,000 - 32,000 per year

Requirements

Experience in a technical support or helpdesk environment
Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial

Responsibilities

Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, a…

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