ITSM Lead

Top Skills' Details 1.) 8 years of ITSM consulting or process leadership experience supporting ServiceNow or IT Service Management initiatives 2.) Deep understanding of ITSM processes, including Incident, Problem, Change, Service Catalog, and Knowledge 3.) Experience leading enterprise ITSM migration, consolidation, or integration initiatives, including process workshops, workflow alignment, migration planning, and stakeholder decision-making Description We are seeking an experienced Lead ITSM …