Junior Customer Success Specialist (m/f/x)
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Your mission Purpose of the role The Junior Customer Success Manager keeps single-store restaurants live, transacting and growing on SIDES.
The role works a large book of scaled accounts, mostly through campaigns and signals rather than scheduled calls, and steps in personally when something moves: a store goes silent, a termination arrives, a customer becomes eligible for an upgrade.
It is the entry point into Customer Success.
The role is built so that someone new to SaaS can learn the craft …
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