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Junior Helpdesk Technician

Description

A successful online retail organisation based in the East Midlands is searching for a customer-focused Junior Helpdesk Technician. What You'll Do · Handle first-line IT support requests. · Troubleshoot hardware and software issues. · Support laptops, desktops, and mobile devices. · Assist with system setup and configuration. · Maintain IT records and documentation. · Escalate technical issues where necessary. Essential Attributes · Friendly and professional attitude. · Excellent communication s…

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