Junior IT Helpdesk Technician
Posted Oct 2, 2026 · 9h ago
- Location
- Toronto, Ontario, Canada
- Seniority
- Junior
- Occupation
- Help Desk Specialist
- Category
- Customer Support
- Listing language
- English
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Job Description Answer incoming helpdesk calls, emails, and support tickets in a timely manner Monitor IT Helpdesk mailbox, review and convert requests to tickets, and assign to appropriate team members Provide Level 1 phone, email, remote and on-site support to Spectrum employees and affiliates as required on a variety of desktop hardware and software, telecom and network issues.
Install and configure software application and systems ensuring they meet company needs Enable support for system a…
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