Knowledge and Information Analyst
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Join our Customer Experience Capability Sheffield City Council is building its Customer Experience Capability, a team focused on improving how residents experience council services and how colleagues are supported to deliver them.
The team brings together customer journeys, insight, workforce development, equalities, engagement and communications.
Its purpose is to help the Council work in a more joined-up and customer-focused way, using feedback, data, digital tools, and practical improvement …
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