Knowledge & PR Manager
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We have a new opportunity to join our TVL Digital Operations Team as a Product Owner - Social Media, Knowledge, Marketing & PR.
As a Product Owner you will be accountable for Social Media interactions with customers, ensuring delivery of SLA and protection of brand reputation for Client and Capita, taking a pro-active approach to trends and themes which may be causing customers a poor experience and identify opportunities to address them.
You will manage the continual evolution of letter templa…
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