L1 IT Service Desk Analyst with French, English and Polish - Wrocław
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Job Description L1 IT Service Desk Analyst with French, English and Polish Location: Infosys Poland Sp. z o.o., Wrocław Key
Responsibilities
To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and e mail.
Update incidents with detailed and relevant information in a timely and effective manner; Provide updates to customers with regards to specific incidents and manage a trouble ticket through to…
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