Lead Customer Care Manager for High-Impact Experience Strategies
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Elevate customer experiences as a Senior Manager in Customer Care.
Spearhead retention initiatives and lead a high-performing team to achieve outstanding CSAT and NPS metrics.
This leadership role focuses on enhancing customer satisfaction and driving retention strategies within a dynamic childcare catering environment.
You'll oversee the Customer Success strategy while coaching and developing the Customer Care and Account Management teams.
Collaboration will be key as you work cross-functional…
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