lead digital designer, Starbucks Technology

Now Brewing – lead digital designer #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This critical role will be part of the Partner Experience Design team, responsible for designing and enhancing digital experiences used by Starbucks partners across stores and support organizations. The team collaborates closely with product managers, engineers, and business stakeholders to identify partner needs, define experience strategies, and deliver intuitive, scalable solutions. In addition, the team serves as a strategic partner throughout the product development lifecycle, ensuring partner-facing applications are human-centered, operationally effective, and aligned to both business and technology objectives.

As a lead digital designer, you will…

• Define the core elements of the Starbucks Retail Design System, specifying UX, visual, interaction and motion elements as well as documenting behaviors and usage guidelines.
• Cultivate internal knowledge around the design system by serving as a subject matter expert to contributing teams who are building additions to the design system.
• Utilize collaborative leadership skills to facilitate the adoption of the design system and ensure the best outcome for stakeholders.
• Work within a product delivery team to understand the experience we are building for our partners. The result of this work will be used by every store partner in North America.
• Be comfortable thinking in terms of systems, connecting and making relationships across multiple teams and experiences.