Lead Member Services Officer

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If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Purpose Lead Member Services Officers should have a broad thorough knowledge of all branch operational procedures.

Lead MSOs will assist with resolving member issues and complaints across all delivery channels and mentor less experienced staff.

Lead MSOs are expected to be leaders in the branch, to manage the branch in the absence of the VP/SVP and ABM, and take a leadership role in loan u…

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