Learning Experience Designer I

When people call for help, emergency dispatchers are the first link in the chain of response. As a Learning Experience Designer I, you'll design impactful training programs and learning resources that support these dedicated professionals in their mission to protect lives, serve communities, and respond when it matters most.

This role is eligible for our full host of benefits such as health, dental, vision, pet, and legal insurance, PTO, company contributions to a 401K and more while working in an award winning workplace culture. Come see why our teams love working here! This role is based in Salt Lake City, UT and has a hybrid work model.

Summary:

The Learning Experience Designer I supports the development of engaging, effective learning solutions that help employees build knowledge, skills, and confidence in their roles. Working closely with subject matter experts and senior team members, this position assists in analyzing learning needs, designing instructional content, and creating training experiences that align with business objectives. Responsibilities include developing eLearning courses, learning materials, practice activities, and digital training assets while ensuring content is accurate, learner-focused, and easy to understand. This role operates on a hybrid basis based in Salt Lake City, UT.

Principal Responsibilities:

• Identify and prioritize performance needs in collaboration with subject matter experts and senior team members
• Develop practice activities/scenarios with feedback and guidance from senior team members and subject matter experts
• Develop, evaluate, revise, and enhance learning experience materials
• Develop training assets (e.g., graphics and videos)
• Work on assigned projects under guidance
• Organize and write technical documents and research materials